Agenda item

As part of the Agenda, the Panel had received performance and financial information for services relating to Economy and Environmental Services and the Strategic Commissioner, Management Information Analyst and Head of Finance had been invited to the Meeting.

The Panel Chairman thanked Officers for the information provided and felt that it had much improved since the last report.  He asked whether the information was manually inputted to be informed that it was.

In the ensuing discussion, the following main points were raised:

·         Performance Indicators (PI’s) in respect of the Archives and Archaeology Service were requested for future reports

·         Although the performance for the percentage of potholes fixed on time had been a constant 100% for recent years, the Panel requested more detailed information on this indicator, specifically figures relating to the class of defect

·         Further detail was requested on traffic regulation order requests and a glossary of terms.  There was concern that the process was slow and delays could be avoided.  It was agreed that the appropriate Officer would be contacted for clarity

·         It was clarified that the PI relating to the Condition of Roads and Footways (Coarse, Visual Inspection-CVI) was not a safety inspection, rather the integrity of the road, however, SCANNER inspections were about safety and these were a requirement of central Government.  It was also noted that the edges of roads were not inspected as the detector and camera was at the front and covered a 2.4m wide spread.  Officers acknowledged that CVI results had dipped in satisfaction levels

·         The Panel requested further detail on the PI of Highways Public Enquiries (PEMs) completed within 28 days

·         Members were reminded that the EnviRecover energy from waste facility at Hartlebury opened in 2017, hence the positive spike in the percentage diverted from landfill

·         The Panel requested further information on Highways Licences and Permits and believed that this area of work could be a lucrative income generation stream for the Council

·         In relation to financial performance monitoring there were no queries, although Members requested that in future, forecasts were included alongside some benchmarking information.

Finally, although the Performance Dashboard was the complete set of performance indicators, Panel Members felt that not all indicators were relevant to the work of the Panel nor ones which they could influence.